Executive Summary
Walaa Cooperative Insurance Company operates in a complex, data-heavy environment. In this context manual reporting and fragmented systems limited agility and necessary strategic insight. Business units lacked data-driven operational visibility, and compliance reporting was manual time-consuming thus error prone.
To address these challenges, Walaa partnered with BADRI to implement a robust Business Intelligence solution fulfilling their technical reporting needs. The initiative included data integration, reports and dashboard development, and the establishment of a BI platform to meet current and future reporting needs which empower users and enables data-driven decision making.
The solution resulted in implementation of Qlik Sense BI Implementation platform, significantly improved operational efficiency inidentified areas, enhanced reporting reliability, and business teams supported with actionable insights. Walaa now benefits from a centralized, near real-time reporting & dashboards that support faster, more informed decisionmaking and improved compliance alignment.
Background
Walaa Cooperative Insurance Company is a leading insurer in the Kingdom of Saudi Arabia, offering a diverse range of insurance products including health, motor, property, engineering, marine, and liability coverage. Headquartered in Al Khobar, the company is known for its strong customer focus, digital initiatives, and compliance with regulatory frameworks set by local regulators.
The Implemented Solution
Objectives
The primary goal was to transition a part of Walaa into a data-enabled part of the company with better visibility and improved decision-making. The BI solution was designed to:
Centralize data and ensure consistency and accuracy
Enhance the efficiency and reliability of reporting
Improve decision-making with timely and contextual insights
Support forecasting and trend analysis
Provide operational visibility through KPIs timely calculated
