What is Staff Augmentation?
October 21, 2024
Staff augmentation, also called resource augmentation, is when companies hire external professionals or teams for specific tasks or projects. Instead of hiring full-time employees, companies temporarily bring in outside experts to help with specific needs, such as customer service or software development. This approach is common in all industries. It’s especially popular in IT, where companies need specific skills for a limited time.
For example, a business using a BI (Business Intelligence) tool might hire data analysts through staff augmentation to handle short-term reporting projects. This way, the company gets the expertise without needing long-term hires.
Types of Staff Augmentation
- Project-Based
This type focuses on bringing in external resources for a specific project. The professionals are hired only for the project’s duration, from start to finish. For example. a company needs to implement a new analytics dashboard in their BI system. They hire a team of developers for the project. Once the dashboard is done, the external team finishes their job.
- Skill-Based
Here, companies hire experts with a particular skill set that they don’t have in-house. This could be for short-term or long-term needs. For example. a company needs a data scientist to create machine learning models but doesn’t need one full-time. They hire a skilled data scientist for a few months to build the models.
- Time-Based
In this case, companies hire staff for a specific period, regardless of the task. It’s often used to cover temporary absences or busy periods. For example. a business experiences a peak in BI reporting needs at the end of the financial year. They bring in extra analysts for three months to handle the load.
- Dedicated Team
This type involves hiring a full team of external experts who work on a long-term project. The team operates like an extension of the company’s internal team. For example. a company hires a dedicated team of BI consultants, developers, and analysts to overhaul their entire data analytics system over the next year.
- Offshore Staff
Offshore staff augmentation refers to hiring professionals from distant countries, typically in different time zones, to reduce costs. For example. a U.S. company hires a team of data engineers from Pakistan, Dubai, and India to maintain their analytics infrastructure.
- Nearshore Staff
Nearshore staff augmentation involves hiring professionals from nearby countries, often in similar time zones. This makes communication easier and travel less costly. For example. a company in the UAE hires BI developers from Eastern Europe to assist with an analytics project because of the similar time zones and closer cultural alignment.
- Onshore Staff
Onshore staff augmentation means hiring external professionals from the same country as the business. It’s often used for easier collaboration and fewer time zone issues. For example, a company in US or Canda or Saudi Arabia hires BI consultants from another city within the country to work on their reporting system.
- Hybrid
A hybrid model combines different types of staff augmentation, using a mix of onshore, offshore, or nearshore professionals. For example, a business uses a combination of BI consultants from their own country for day-to-day tasks and offshore data engineers for ongoing maintenance work.